Privacy Notice

When you request a consultation, create a portal account, or contact us, we collect the details you provide: name, phone number, email address, project address, the service you are interested in, project notes, and any photos or video you upload.

If you sign in with Google or Apple, we receive your name and email address from that provider. We never receive or store your provider password.

Our site also records basic technical data such as browser type and pages viewed, which is used to keep the site secure and working properly.

We use your information to respond to your inquiry, prepare estimates, schedule site visits, templating and installation, document job progress, send account and appointment notifications, and keep records of completed work.

Photos and video you share are used to understand the scope of your project and to document the job. We will not publish images of your project publicly without your permission.

We do not sell or rent your information. We share it only with service providers who help us operate — hosting, database and file storage, and email delivery — and with contractors or installers assigned to your project. We may also disclose information when required by law or to protect our legal rights.

Consultation requests, portal accounts, messages, appointments, and uploaded media are stored on secured, access-controlled infrastructure. Portal content is restricted so that each client sees only their own jobs, messages, and files. No method of transmission or storage is completely secure, so please do not send sensitive financial or identification documents through the site.

We keep project records, job photos, and correspondence for as long as needed to service your project, honor warranty questions, and meet legal, insurance, and accounting obligations.

You may ask us to review, correct, or delete the information we hold about you, or to close your portal account, by emailing advancedindustries18@gmail.com. Every notification email includes an unsubscribe link; account and project-related messages may still be sent while your project is active.

Our site and services are intended for adults. We do not knowingly collect information from anyone under 13.

We may update this notice as our services change. The revised version will be posted on this page with a new effective date.